Kelly Floyd is a design strategist for Gensler specializing in user experience definition and design. She combines end user research with the design thinking process to create one-of-a-kind experiences for Gensler clients across several practice areas. Her strong facilitation skills provide her clients with insights and understandings previously unrevealed, and her ability to strategically find the synergies across platforms creates innovative and long-lasting solutions. Her range of clients include professional service firms, consumer goods companies, leaders in technology, non-profits, and museums and cultural institutions, among others.