As one of the first 10 team members and first Denver hire, Alex is a founding member of the Customer Success team. He brings a wealth of experience with a heavy focus on operational rigor to the team and set the tone for our Customer Love company value. Alex’s impact on the organization can be seen in the incredible team that he has assembled, the loyalty and partnership we have generated with our customer base, and in standing up our Implementation, Support, CSM, Autopilot, and Contracting Ops teams. With Alex stepping into a leadership role as VP of Customer Success, our customers will continue to be delighted by the deep partnership and always-on support his team provides.